User Friendly: How the Hidden Rules of Design Are Changing the Way We Live, Work, and Play

User Friendly: How the Hidden Rules of Design Are Changing the Way We Live, Work, and Play Review

In User Friendly, Cliff Kuang and Robert Fabricant reveal the untold story of a paradigm that quietly rules our modern lives: the assumption that machines should anticipate what we need. Spanning over a century of sweeping changes, from women's rights to the Great Depression to World War II to the rise of the digital era, this book unpacks the ways in which the world has been--and continues to be--remade according to the principles of the once-obscure discipline of user-experience design.
In this essential text, Kuang and Fabricant map the hidden rules of the designed world and shed light on how those rules have caused our world to change--an underappreciated but essential history that's pieced together for the first time. Combining the expertise and insight of a leading journalist and a pioneering designer, User Friendly provides a definitive, thoughtful, and practical perspective on a topic that has rapidly gone from arcane to urgent to inescapable. In User Friendly, Kuang and Fabricant tell the whole story for the first time--and you'll never interact with technology the same way again.

Title:User Friendly: How the Hidden Rules of Design Are Changing the Way We Live, Work, and Play

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    User Friendly: How the Hidden Rules of Design Are Changing the Way We Live, Work, and Play Reviews

  • Peter Tillman

    The book opens with a recounting of the 1979 Three Mile Island nuclear power plant accident, where an initially small failure turned into a disaster that destroyed the plant -- because the control roo...

  • Todd

    Designs of physical products, online interactions, and real-world experiences is a lot more interesting and backed by an intriguing history than you may think. Most of us understand that things like A...

  • Mike Rapp

    I have been a user experience designer for years and this book made so many things click into place. If you have any role in product design, this should be required reading....

  • Nicole

    User Friendly is a super compelling look at the history and foundations of UX. I like how the story threads together many parts of that history-- as far back as WWII. I think we so often think of tech...

  • Josh Leong

    User friendly is well written, incredibly engaging, and should be required reading for individuals who seek to or currently practice user experience design. Because product design is ultimately a trad...

  • Lori

    I have this five stars based on the number of Post Its I used and anecdotes I related to my husband. Great stories about why Three Mile Island melted, planes crash and Walt Disney. We take good design...

  • Joe Brown

    Fascinating book, very well written. The author does an excellent job of elucidating how design is so much more than aesthetics—it’s a sub-language, a user-guide built into everything we interact ...

  • Andrey Goder

    This book covers several disparate topics, which unfortunately were not combined in the most cohesive way. Part of it is a history of UX/design, which is interesting, but is not presented linearly whi...

  • Whitney

    One of the best parts of my job involves observing my family's behavior, then redesigning our environment to match our natural behavior with a desired outcome. It turns out this is an entire field of ...

  • Phil Costa

    Really insightful book about how designers approach their tasks and about the broader questions of how designs affect the way we see the possibilities and the world. I felt like the first 2/3 of the b...